Product Management Product Quality Management 3

Question 1

In quality management, what is the purpose of a 'control chart'?

Accepted Answer

Monitor process variation over time to detect anomalies

Answer

Control charts plot process metrics over time with upper and lower control limits to distinguish normal variation from significant anomalies.

Question 2

Which quality management standard is most commonly referenced for product and organizational quality management systems?

Accepted Answer

ISO 9001

Answer

ISO 9001 is the internationally recognized standard for quality management systems, specifying requirements for consistent product and service quality.

Question 3

A PM discovers that 30% of newly shipped features have bugs found by customers rather than QA. What does this indicate?

Accepted Answer

High defect escape rate

Answer

Defect escape rate measures how many defects pass through internal quality checks and reach customers, with a high rate signaling weak QA processes.

Question 4

Which technique involves systematically releasing a product to a small percentage of users first to limit quality risk?

Accepted Answer

Canary release

Answer

A canary release deploys a new version to a small subset of users first, allowing teams to detect quality issues before full rollout.

Question 5

What is 'technical debt' in the context of product quality?

Accepted Answer

Shortcuts taken in development that increase future maintenance cost

Answer

Technical debt refers to the implied future rework caused by choosing expedient solutions now instead of better, more time-consuming approaches.

Product Management Practice Test

Product Management Practice Test

Product Management Product Quality Management 3