PREview Communication Skills 2

Question 1

Which of the following BEST describes the teach-back method?

Accepted Answer

The provider asks the patient to explain the information in their own words to verify understanding

Answer

The teach-back method verifies patient understanding by having them repeat information in their own words, reducing miscommunication.

Question 2

In written professional communication, which element is MOST important?

Accepted Answer

Clarity, accuracy, and appropriate tone for the intended audience

Answer

Effective professional writing prioritizes clear, accurate information delivered in a tone appropriate to the audience and context.

Question 3

A patient tells you they have been taking a medication differently than prescribed because of side effects. What is the MOST appropriate initial response?

Accepted Answer

Thank them for sharing, ask about the side effects they experienced, and explore solutions together

Answer

Acknowledging the patient's disclosure nonjudgmentally and exploring the root cause promotes open dialogue and supports adherence problem-solving.

Question 4

Which nonverbal behavior MOST supports therapeutic communication?

Accepted Answer

Maintaining appropriate eye contact and open body posture

Answer

Appropriate eye contact and open body posture signal engagement and respect, which are foundational to therapeutic communication.

Question 5

When delivering bad news to a patient, which communication approach is MOST appropriate?

Accepted Answer

Use a structured framework such as SPIKES to deliver information empathetically in stages

Answer

Structured approaches like SPIKES ensure bad news is delivered sensitively, with room for the patient to respond and receive support.

PREview - AAMC PREview Professional Readiness Exam Practice Test

PREview - AAMC PREview Professional Readiness Exam Practice Test

PREview Communication Skills 2