Postal Exam Part B - Domestic Claim Form 3

Question 1

Within how many days of mailing must a domestic claim for a lost article generally be filed?

Accepted Answer

No earlier than 7 and no later than 60 days

Answer

Lost-article claims must be filed after a waiting period but within 60 days of mailing.

Question 2

What is the fastest method to submit a domestic claim instead of using a paper form?

Accepted Answer

Online at USPS.com

Answer

Filing online at USPS.com is the quickest way to submit a domestic claim.

Question 3

If a claim is denied, what option does the claimant have?

Accepted Answer

File a written appeal within the allowed period

Answer

A denied claim may be appealed in writing within the stated time frame.

Question 4

For an item both insured and damaged, what should the addressee do at delivery?

Accepted Answer

Report the damage and keep all packaging

Answer

Reporting damage and retaining packaging preserves the evidence USPS needs.

Question 5

Which of these is NOT a payable item under a domestic insurance claim?

Accepted Answer

Sentimental value of the item

Answer

USPS reimburses actual value, not sentimental value.

Postal Exam Practice Test