POSTAL EXAM 473 Forms Completion 2 — Questions and Answers
Question 1: A Priority Mail Express form has separate fields for 'Street Address' and 'Apartment/Suite.' Where should 'Suite 400' be entered?
- In the Apartment/Suite field, not the Street Address field (Correct answer)
- At the end of the Street Address field
- In the ZIP code field
- In the sender name field
Correct answer: In the Apartment/Suite field, not the Street Address field
Unit information should go in its designated field to prevent routing errors.
Question 2: On a USPS PS Form 3800, what service does the sender purchase?
- Certified Mail (Correct answer)
- Priority Mail Express
- Media Mail
- Parcel Select
Correct answer: Certified Mail
PS Form 3800 is specifically the Certified Mail form, providing a mailing receipt and delivery record.
Question 3: A form question asks which box should be left blank by the sender. What is the best answer?
- Any box labeled 'For Official Use Only' (Correct answer)
- The recipient address box
- The postage amount box
- The date-of-mailing box
Correct answer: Any box labeled 'For Official Use Only'
'For Official Use Only' boxes are completed by postal employees, never by customers.
Question 4: When completing a USPS form, you are asked for a 5-digit ZIP code but you only know the full ZIP+4. What should you do?
- Enter only the 5-digit base ZIP in that field (Correct answer)
- Enter all 9 digits with a hyphen
- Leave the field blank
- Enter the city name instead
Correct answer: Enter only the 5-digit base ZIP in that field
If the field is designated for 5 digits, enter only the base 5-digit ZIP to match the field requirement.
Question 5: A Registered Mail form asks for 'Declared Value.' The item has no monetary value. What should be entered?
- $0.00 or 'No Intrinsic Value' (Correct answer)
- Leave it blank
- Write 'Priceless'
- Enter the postage cost instead
Correct answer: $0.00 or 'No Intrinsic Value'
Entering $0.00 or noting 'No Intrinsic Value' accurately reflects the item's declared worth.
Question 6: On an international customs form (PS Form 2976), which category best describes a birthday gift sent to a friend?
- Gift (Correct answer)
- Commercial Sample
- Documents
- Merchandise
Correct answer: Gift
Personal presents sent without commercial intent are classified as 'Gift' on international customs forms.
POSTAL EXAM 473 Forms Completion 2
A Priority Mail Express form has separate fields for 'Street Address' and 'Apartment/Suite.' Where should 'Suite 400' be entered?