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Quality Assurance & Standards Flashcards

7 cards from real PNC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Quality Assurance & Standards flashcards as text
  1. Which of the following BEST represents a 'structure standard' in parish nursing quality assurance?

    Answer: Availability of a private space for confidential health consultations

    Structure standards address the physical, organizational, and resource conditions in which care is delivered, such as private consultation space.

  2. A parish nurse conducts an annual self-assessment against the ANA/HMA Faith Community Nursing standards. This practice PRIMARILY demonstrates:

    Answer: Professional accountability and commitment to competence

    Self-assessment against professional standards reflects personal accountability and a commitment to maintaining competent, ethical practice.

  3. A parish nurse wants to implement evidence-based practice in her fall prevention program for older adults. Her FIRST step should be:

    Answer: Search current literature for validated fall prevention interventions

    Evidence-based practice begins with a systematic literature search to identify interventions supported by current research evidence.

  4. A faith community nurse receives feedback that congregants feel health information shared in group settings is not kept private. This issue MOST directly relates to which quality standard?

    Answer: Confidentiality and ethical practice standards

    Congregants' privacy concerns reflect a breach of confidentiality standards, which are core to ethical nursing practice.

  5. Which quality improvement model is characterized by Plan, Do, Study, Act cycles and is commonly used in health ministry settings?

    Answer: PDSA (Shewhart) Cycle

    The PDSA cycle provides a simple, iterative framework for testing and refining quality improvements in health ministry and community health settings.

  6. A parish nurse program collects annual congregant satisfaction surveys. Results show high satisfaction with spiritual care integration but low satisfaction with timely follow-up. The BEST response is:

    Answer: Celebrate the spiritual care strength and develop a targeted plan to improve follow-up timeliness

    Quality improvement builds on strengths while systematically addressing identified gaps using data-driven action plans.

  7. A new parish nurse asks why she must use the program's standardized referral tracking log. The BEST rationale is that it:

    Answer: Ensures consistent follow-up and provides data to evaluate referral outcome quality

    Standardized tracking tools ensure no referrals are lost and generate data to assess whether congregants successfully access needed services.

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Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

  1. hmassoc.org — Score validity · verified Oct 2026
  2. nursingworld.org — Eligibility, fees, renewal · verified Oct 2026