PMP Change Management and Control 1 — Questions and Answers
Question 1: What is the primary purpose of the Perform Integrated Change Control process?
- To prevent any changes from occurring in the project
- To review, approve, or reject change requests and manage changes to deliverables and project documents (Correct answer)
- To automatically approve all sponsor-requested changes
- To document changes only after they have been implemented
Correct answer: To review, approve, or reject change requests and manage changes to deliverables and project documents
Perform Integrated Change Control reviews, approves, or rejects change requests and manages changes to deliverables, organizational process assets, project documents, and the project management plan.
Question 2: Who has the authority to approve changes to the project management plan?
- The project manager alone
- The project team members
- The Change Control Board (CCB) or designated decision-makers (Correct answer)
- All external stakeholders collectively
Correct answer: The Change Control Board (CCB) or designated decision-makers
The Change Control Board (CCB) or designated decision-makers have the formal authority to review, approve, or reject changes to the project management plan.
Question 3: A change request that results from a variance in project performance and is intended to realign work with the plan is known as:
- A discretionary change
- A corrective action (Correct answer)
- A preventive action
- A defect repair
Correct answer: A corrective action
A corrective action is a change request intended to realign the performance of project work with the project management plan after a variance has been identified.
Question 4: Which document formally initiates the change control process?
- The project charter
- The change request form (Correct answer)
- The project management plan
- The scope statement
Correct answer: The change request form
A change request form formally initiates the change control process by documenting the proposed change, its justification, and its potential impact on the project.
Question 5: What should a project manager do FIRST when a stakeholder verbally requests a change?
- Implement the change immediately to maintain stakeholder satisfaction
- Reject the change until written approval is obtained from the sponsor
- Document the request as a formal change request (Correct answer)
- Consult only the project sponsor about the request
Correct answer: Document the request as a formal change request
The project manager should document the verbal request as a formal change request to ensure it enters the proper integrated change control process.
Question 6: Which of the following is NOT typically included in a change management plan?
- Change request submission procedures
- Roles and responsibilities for change control
- Stakeholder communication register (Correct answer)
- Configuration management procedures
Correct answer: Stakeholder communication register
The stakeholder communication register is part of the communications management plan, not the change management plan, which focuses on how changes will be managed and controlled.
Question 7: A project is in the execution phase when the customer requests a significant scope change. What is the MOST appropriate action for the project manager?
- Implement the change immediately to satisfy the customer
- Reject the change because the project is already in execution
- Submit the change request through the integrated change control process (Correct answer)
- Allow the team to vote on whether to implement the change
Correct answer: Submit the change request through the integrated change control process
Regardless of the project phase, all changes must be submitted through the integrated change control process to assess impact and obtain proper approval before implementation.
What is the primary purpose of the Perform Integrated Change Control process?