Scope Management Flashcards

A project manager discovers that a key stakeholder has been requesting small feature additions directly from developers without going through change control. What should the project manager do FIRST?

Answer: Meet with the stakeholder to explain the change control process and its importance

Educating the stakeholder on the change control process is the first step to prevent future scope creep while maintaining a positive relationship.

Which document formally authorizes a project and provides the project manager with the authority to apply organizational resources?

Answer: Project Charter

The Project Charter formally authorizes the project and grants the project manager authority to use organizational resources.

During scope validation, a stakeholder accepts a deliverable but notes it differs slightly from the original design. What should be documented?

Answer: Accepted deliverable with the noted variance recorded

Accepted deliverables with any noted variances should be formally documented as part of the scope validation output.

A scope management plan primarily describes:

Answer: How scope will be defined, validated, and controlled throughout the project

The scope management plan documents how scope will be defined, developed, monitored, controlled, and validated.

A project team is creating a WBS for a software development project. They are unsure how many levels to include. The BEST guidance is:

Answer: Decompose until work packages can be reliably estimated and assigned

The WBS should be decomposed to the level where work can be reliably scheduled, cost-estimated, monitored, and controlled.

Which of the following BEST describes gold plating in project management?

Answer: Adding features or functionality beyond what was agreed in the scope baseline

Gold plating refers to adding extra features or functionality not included in the approved scope, which is a form of scope creep initiated by the team.

During project execution, a customer requests an enhancement that would significantly improve the product. After analysis, the team determines it is out of scope. What is the CORRECT course of action?

Answer: Submit a change request and evaluate through the integrated change control process

All scope changes, even beneficial ones, must go through the integrated change control process before being implemented.