PMI Project Leadership & Team Management 3

Question 1

A project team member consistently delivers quality work but rarely shares updates with the team. What should the project manager do FIRST?

Accepted Answer

Discuss communication expectations in a private one-on-one meeting

Answer

A private conversation allows the PM to understand barriers and reinforce communication expectations without embarrassing the team member.

Question 2

According to Herzberg's Two-Factor Theory, which of the following is a 'motivator' (not just a hygiene factor)?

Accepted Answer

Sense of achievement and recognition

Answer

Motivators like achievement, recognition, and growth create satisfaction, while hygiene factors like salary only prevent dissatisfaction.

Question 3

Which conflict resolution technique is MOST likely to result in a win-win outcome?

Accepted Answer

Collaborate/Problem Solve

Answer

Collaborating addresses the root cause and seeks a solution that satisfies all parties, making it the most durable conflict resolution approach.

Question 4

A project manager is building a high-performing team. Which action BEST supports psychological safety?

Accepted Answer

Encourage open discussion of failures and lessons learned without blame

Answer

Psychological safety is built when team members feel safe to speak up, report errors, and share ideas without fear of punishment.

Question 5

What is the PRIMARY purpose of a team charter in project management?

Accepted Answer

To establish team values, agreements, and operating guidelines

Answer

A team charter establishes shared norms, values, and working agreements that guide how the team collaborates.

(PMI) Project Management Institute Certified Practice Test