PMI Organizational Change Frameworks 2

Question 1

In Lewin's Change Management Model, what is the primary purpose of the 'Unfreezing' stage?

Accepted Answer

Creating awareness and motivation to move away from the status quo

Answer

Unfreezing prepares the organization by breaking down existing mindsets and creating readiness for change before implementation begins.

Question 2

Which ADKAR element directly addresses an individual's ability to implement a change on a daily basis?

Accepted Answer

Ability

Answer

Ability in ADKAR represents the demonstrated capability to implement the change with the required skills and behaviors.

Question 3

A project manager notices that employees understand why a change is needed but are still not supporting it. According to ADKAR, which gap must be addressed?

Accepted Answer

Desire

Answer

Desire represents the personal motivation and choice to support and participate in the change, which can be missing even when awareness exists.

Question 4

In Kotter's 8-Step Model, what is the immediate action after establishing a sense of urgency?

Accepted Answer

Forming a powerful guiding coalition

Answer

Kotter's second step is building a guiding coalition of committed leaders who can champion the change effort.

Question 5

Which organizational change framework is most closely associated with the concept of a 'burning platform'?

Accepted Answer

Kotter's 8-Step Process

Answer

Kotter's first step, creating urgency, is often illustrated using the burning platform metaphor to motivate change.

(PMI) Project Management Institute Certified Practice Test

(PMI) Project Management Institute Certified Practice Test

PMI Organizational Change Frameworks 2