PMI-ACP Stakeholder Engagement & Communication 3

Question 1

A newly formed agile team has a remote Product Owner in a different time zone. What practice BEST mitigates communication risks?

Accepted Answer

Establish overlapping working hours and async communication protocols

Answer

Establishing overlapping hours for synchronous meetings and using asynchronous tools for other communication balances the need for collaboration with time zone constraints.

Question 2

Which stakeholder communication approach is described in the Agile Practice Guide as most effective for managing expectations?

Accepted Answer

Frequent delivery of working software with transparent progress sharing

Answer

The Agile Practice Guide emphasizes that frequent delivery of working software combined with transparent reporting manages expectations more effectively than planning promises.

Question 3

A stakeholder continues to request features that are out of scope. What agile technique helps prevent scope creep while maintaining the relationship?

Accepted Answer

Log requests in a product backlog and explain the trade-off process transparently

Answer

Adding requests to the product backlog while transparently explaining the prioritization and trade-off process respects stakeholder input while protecting current commitments.

Question 4

In agile, what is the purpose of a 'Definition of Done' (DoD) in the context of stakeholder communication?

Accepted Answer

To create a shared understanding of what 'complete' means for delivered work

Answer

The Definition of Done creates a transparent, shared standard that aligns stakeholder expectations with what the team considers releasable work.

Question 5

When presenting agile metrics to executive stakeholders, which combination of metrics provides the BEST strategic view?

Accepted Answer

Release burn-down, team velocity trend, and business value delivered

Answer

Release burn-down, velocity trends, and business value delivered give executives insight into predictability, capacity, and ROI without requiring technical knowledge.

PMI-ACP - Project Management Institute - Agile Certified Practitioner Practice Test

PMI-ACP - Project Management Institute - Agile Certified Practitioner Practice Test

PMI-ACP Stakeholder Engagement & Communication 3