Debt Collection Laws & Compliance Flashcards

Under Regulation F, a debt collector is presumed to violate the harassment prohibition when it places telephone calls about a particular debt more than how many times within seven consecutive days?

Answer: Seven

Regulation F's call-frequency presumption is triggered by more than seven calls within seven consecutive days about a particular debt.

Under Regulation F, after a collector has a telephone conversation with a consumer about a debt, how long must it generally wait before calling that consumer again about the same debt?

Answer: 7 days

Calling within seven days after a telephone conversation about the debt triggers the harassment presumption under Regulation F.

Under Regulation F, a collector may assume a consumer received mailed validation information how many days after mailing, for purposes of calculating the validation period?

Answer: 5 days, excluding legal public holidays, Saturdays, and Sundays

Regulation F lets collectors assume receipt any date after five days (excluding public holidays, Saturdays, and Sundays) from providing the validation information.

What does Regulation F prohibit a debt collector from doing regarding time-barred debt?

Answer: Suing or threatening to sue the consumer on it

Regulation F bans bringing or threatening legal action to collect a time-barred debt.

Under Regulation F, before furnishing information about a debt to a consumer reporting agency, a collector must generally do what?

Answer: Communicate with the consumer about the debt, such as by speaking with them or mailing a notice and waiting a reasonable period for undeliverable notification

Regulation F prohibits 'passive' credit reporting by requiring prior communication with the consumer about the debt.

When a debt collector communicates with a consumer by email or text message under Regulation F, what must each such electronic communication include?

Answer: A clear and conspicuous, reasonable method to opt out of further electronic communications to that address or number

Regulation F requires every electronic communication to include a clear and conspicuous opt-out method.

Using the CFPB's Model Form B-1 for validation notices provides a collector with what benefit under Regulation F?

Answer: A safe harbor for compliance with the validation information content and format requirements

Properly using Model Form B-1 gives a safe harbor for the validation notice's content and format requirements.