PCC Communication and Documentation 3

Question 1

An executive summary in a consulting report should typically be:

Accepted Answer

A concise standalone overview of key findings and recommendations

Answer

An executive summary lets decision-makers grasp the essentials without reading the full report.

Question 2

Which practice best supports traceability of recommendations in a final report?

Accepted Answer

Linking each recommendation to supporting findings and evidence

Answer

Tying recommendations to evidence demonstrates rigor and allows verification.

Question 3

A RACI matrix in a communication plan clarifies:

Accepted Answer

Who is Responsible, Accountable, Consulted, and Informed

Answer

RACI assigns stakeholder roles so communication and accountability are clear.

Question 4

Interview notes collected from client staff under a promise of anonymity should be:

Accepted Answer

Stored securely and reported only in aggregated, non-attributable form

Answer

Honoring confidentiality requires secure storage and non-attributable reporting.

Question 5

Which is an example of a closed question?

Accepted Answer

Did the system upgrade go live on schedule?

Answer

Closed questions invite a short yes/no or specific factual answer.

PCC - Professional Consultants Certificate Practice Test