Professional Standards and Ethics Flashcards
7 cards from real PCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards and Ethics flashcards as text
A consultant is offered expensive event tickets by a client executive just before submitting a performance evaluation of that executive's department. What should the consultant do?
Answer: Decline the gift because it could impair or appear to impair objectivity
Gifts that could influence or appear to influence professional judgment should be declined.
What does 'informed consent' mean in the context of a disclosed conflict of interest?
Answer: The client understands the nature and implications of the conflict and agrees to proceed
Informed consent requires that the client genuinely understands the conflict before agreeing.
A consultant realizes a calculation error in a delivered report that materially changes the conclusions. What should the consultant do?
Answer: Promptly notify the client and provide a corrected report
Integrity requires promptly correcting material errors that clients may rely on.
Which action best protects client confidential information in day-to-day consulting work?
Answer: Limiting access to engagement data to those who need it and using secure storage
Need-to-know access and secure handling are core safeguards for confidential information.
A consultant wishes to list a client's name and project results in a published case study. What is required?
Answer: The client's permission
Using a client's name or engagement details publicly requires client authorization.
What is the main ethical concern when a consultant recommends that the client buy follow-on services from the consultant's own firm?
Answer: Self-interest may bias the recommendation, so it must be justified and disclosed
Self-serving recommendations create a conflict that must be managed through objectivity and transparency.
A consultant learns that a colleague at another firm has been falsifying credentials. Under typical professional codes, what is expected?
Answer: Report the matter to the relevant professional body
Professional codes generally expect members to report serious ethical violations to the appropriate body to protect the profession.
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