Professional Standards and Ethics Flashcards
7 cards from real PCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards and Ethics flashcards as text
During an engagement, a consultant uncovers evidence that the client is knowingly violating environmental laws. What is generally the most appropriate initial action?
Answer: Raise the issue with appropriate client leadership and seek legal guidance on obligations
Consultants should escalate serious illegal conduct within the client and consider legal obligations rather than ignore or conceal it.
What is the primary purpose of a written engagement agreement in professional consulting?
Answer: To establish mutual understanding of objectives, scope, deliverables, fees, and responsibilities
A clear agreement prevents misunderstandings by documenting what both parties expect.
A client requests significant additional work beyond the agreed scope. What is the professional approach?
Answer: Discuss the change and document revised scope, timeline, and fees before proceeding
Scope changes should be agreed and documented to avoid disputes and protect both parties.
Which statement in a consultant's marketing materials would most likely violate professional standards?
Answer: 'We guarantee a 30% cost reduction for every client'
Guaranteeing specific results is misleading because outcomes depend on many factors beyond the consultant's control.
A consultant wants to hire a key manager from a current client's staff. What is the ethical consideration?
Answer: Avoid soliciting client employees without the client's agreement
Many consulting codes prohibit soliciting client staff without the client's consent, as it exploits a position of trust.
Two clients of the same consultant are bidding against each other for the same contract. What is the best way to handle this?
Answer: Disclose the situation to both and proceed only with informed consent and safeguards, or withdraw from one
Serving competing clients in the same matter requires disclosure, consent, and safeguards to protect confidentiality.
Which best describes the consultant's duty regarding work performed by subcontractors on an engagement?
Answer: The consultant remains responsible for the quality and ethics of the subcontracted work
The engaging consultant is accountable to the client for all work delivered under the engagement.
How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. We have not yet matched this exam's facts to an official source, so confirm fees, dates and rules with the exam body. Not reviewed by a subject-matter expert. Editorial policy