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PCC Consulting Frameworks and Methodologies Flashcards

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  1. A consultant preparing a logical framework (logframe) for a project is defining 'outputs.' What do outputs represent in this context?

    Answer: The direct deliverables produced by project activities

    Outputs in a logframe are the tangible products or services directly produced by the project's activities, distinct from longer-term outcomes or impacts.

  2. Which diagnostic tool measures an organization across four perspectives—financial, customer, internal processes, and learning & growth?

    Answer: Balanced Scorecard

    The Balanced Scorecard, developed by Kaplan and Norton, provides a multi-dimensional performance management framework across four strategic perspectives.

  3. During hypothesis-driven consulting, a consultant forms an initial hypothesis before extensive data collection. What is the key advantage of this approach?

    Answer: It focuses data collection and analysis on the most critical questions

    Hypothesis-driven consulting focuses effort on proving or disproving a specific proposition, making the analysis more efficient and targeted.

  4. A consultant uses a 2x2 prioritization matrix to evaluate recommended actions. What two dimensions are typically plotted on this matrix?

    Answer: Impact and Ease of Implementation

    A standard 2x2 prioritization matrix plots initiatives by their potential impact against the ease or feasibility of implementation to identify quick wins and strategic priorities.

  5. What is the primary purpose of a PEST analysis in a consulting engagement?

    Answer: To assess the macro-environmental factors affecting an organization

    PEST analysis examines Political, Economic, Social, and Technological factors in the external environment to understand forces shaping the client's industry or market.

  6. In gap analysis, what does the 'gap' represent?

    Answer: The difference between current performance and the desired future state

    A gap analysis identifies the delta between where an organization currently stands and where it needs or wants to be, guiding the consulting recommendations.

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