Assessment and Evaluation Flashcards

A consultant measures whether workshop participants actually changed on-the-job behavior three months after training. Which Kirkpatrick level is this?

Answer: Level 3: Behavior

Level 3 evaluates the transfer of learning into workplace behavior.

Which evaluation type is conducted during program implementation to improve the program while it is still running?

Answer: Formative evaluation

Formative evaluation provides ongoing feedback to refine a program as it develops.

A client survey gives consistent results when administered twice to the same group a week apart. This demonstrates:

Answer: Test-retest reliability

Consistency over repeated administrations is test-retest reliability.

In a logic model, the number of employees trained is best classified as a(n):

Answer: Output

Outputs are the direct, countable products of program activities.

Which tool best identifies the gap between an organization's current and desired performance before designing an intervention?

Answer: Needs assessment

A needs assessment defines the gap between current and desired states.

A consultant uses a comparison group that did not receive the intervention. The main purpose is to:

Answer: Isolate the effect attributable to the intervention

A comparison group helps rule out alternative explanations for observed change.

Which data collection method is most appropriate for exploring in depth why employees resist a new process?

Answer: Semi-structured interviews

Semi-structured interviews uncover underlying reasons and attitudes in depth.