Applied Methods and Techniques Flashcards
7 cards from real PCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Applied Methods and Techniques flashcards as text
A balanced scorecard evaluates performance across financial, customer, internal process, and which fourth perspective?
Answer: Learning and growth
Kaplan and Norton's fourth perspective is learning and growth.
A consultant runs a small-scale trial of a new process in one branch before company-wide rollout. This is a:
Answer: Pilot test
A pilot test validates a solution on a limited scale to reduce implementation risk.
Which analysis determines how changes in key assumptions affect a financial model's outcome?
Answer: Sensitivity analysis
Sensitivity analysis varies inputs one at a time to see their effect on results.
Triangulation in consulting research refers to:
Answer: Using multiple data sources or methods to validate findings
Triangulation strengthens validity by corroborating findings across sources or methods.
The MECE principle used in issue trees requires categories to be:
Answer: Mutually exclusive and collectively exhaustive
MECE ensures no overlap between categories and no gaps in coverage.
Which tool is best for tallying how often specific events occur during real-time data collection?
Answer: Check sheet
A check sheet is a simple structured form for recording occurrences as they happen.
An affinity diagram is most useful for:
Answer: Organizing large numbers of ideas into natural groupings
Affinity diagrams cluster brainstormed ideas into related themes.
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