PBC Communication & Client Relations 3

Question 1

A bereaved parent from a culture where open grief expression is discouraged appears emotionally flat during the meeting. The counselor should:

Accepted Answer

Respect their cultural norm and follow their lead

Answer

Culturally competent care requires honoring differing expressions of grief without imposing dominant cultural norms.

Question 2

A client discloses that their family is pressuring them to 'move on' three weeks after their loss. The counselor's best response is:

Accepted Answer

'How does that pressure make you feel?'

Answer

Exploring the client's emotional experience of the pressure centers their needs without immediately problem-solving.

Question 3

During a telephone follow-up call, a bereaved mother seems distracted and gives brief answers. The counselor should:

Accepted Answer

Ask if this is a good time to talk

Answer

Checking whether the timing is appropriate demonstrates respect for the client's current state and availability.

Question 4

A couple disagrees during a joint session about whether to hold a memorial service. The counselor's role is to:

Accepted Answer

Facilitate exploration of each partner's needs and values

Answer

Facilitating mutual exploration respects both partners' autonomy and promotes shared decision-making.

Question 5

Which phrase BEST demonstrates empathic attunement with a grieving parent?

Accepted Answer

'It sounds like you're carrying an enormous weight right now.'

Answer

Reflecting the emotional experience without minimizing or projecting understanding demonstrates genuine attunement.

(PBC) Perinatal Bereavement Certification Practice Test