Paintless Dent Repair PDR Business and Certification

Question 1

Which organization offers a widely recognized PDR certification in the United States?

Accepted Answer

National Alliance of Paintless Dent Repair Technicians (NAPDRT)

Answer

The National Alliance of Paintless Dent Repair Technicians (NAPDRT) is a leading US organization offering professional certification and standards for PDR technicians.

Question 2

What is 'door ding' pricing in the PDR business model?

Accepted Answer

A tiered pricing structure based on dent size measured in coin comparisons (dime, quarter, etc.)

Answer

Door ding pricing uses coin comparisons (dime, nickel, quarter, half-dollar) as size references for dents and assigns tiered prices based on which size range the dent falls into.

Question 3

What is a 'hail program' in PDR business terms?

Accepted Answer

A contracted arrangement between a PDR company and an insurance carrier to handle hail claims at agreed rates

Answer

A hail program is a contract between a PDR company and an insurance carrier where the company handles hail damage claims at pre-negotiated rates, providing volume work after hail events.

Question 4

What does 'R&I' mean in a PDR repair order?

Accepted Answer

Remove and Install — labor for removing a component to access the dent and reinstalling it after

Answer

R&I stands for Remove and Install, referring to the labor charge for removing a component such as a trim panel, headliner, or seat to gain access to the back of a dent area.

Question 5

How do most independent PDR technicians structure their business pricing for retail customers?

Accepted Answer

By dent count and size, with modifiers for location, access difficulty, and panel type

Answer

Retail PDR pricing is typically structured around dent count and size with additional modifiers for difficult access, proximity to body lines or edges, and premium panel types.

Paintless Dent Repair Practice Test

Paintless Dent Repair Practice Test

Paintless Dent Repair PDR Business and Certification