Paintless Dent Repair PDR Business and Certification

Question 1

Which organization offers a widely recognized PDR certification in the United States?

Accepted Answer

National Alliance of Paintless Dent Repair Technicians (NAPDRT)

Answer

American Welding Society

Answer

National Automotive Dealers Association

Answer

Society of Collision Repair Specialists

Question 2

What is 'door ding' pricing in the PDR business model?

Accepted Answer

A tiered pricing structure based on dent size measured in coin comparisons (dime, quarter, etc.)

Answer

A flat rate regardless of dent size

Answer

Pricing based on the vehicle's make and model only

Answer

A subscription service for fleet customers

Question 3

What is a 'hail program' in PDR business terms?

Accepted Answer

A contracted arrangement between a PDR company and an insurance carrier to handle hail claims at agreed rates

Answer

A weather alert system for PDR shops

Answer

A training program focused exclusively on hail damage

Answer

A government grant for PDR technicians in hail-prone areas

Question 4

What does 'R&I' mean in a PDR repair order?

Accepted Answer

Remove and Install — labor for removing a component to access the dent and reinstalling it after

Answer

Repair and Inspect

Answer

Rate and Invoice

Answer

Review and Itemize

Question 5

How do most independent PDR technicians structure their business pricing for retail customers?

Accepted Answer

By dent count and size, with modifiers for location, access difficulty, and panel type

Answer

Only by the hour

Answer

By vehicle age only

Answer

A single flat fee per vehicle regardless of damage

Question 6

What is a 'net price' in PDR wholesale arrangements with dealerships?

Accepted Answer

The reduced rate a PDR tech charges a dealership in exchange for guaranteed volume work

Answer

The price after customer discounts

Answer

The manufacturer's suggested retail price

Answer

The cost of PDR tools and supplies