Your company is replacing a familiar, long-standing workflow with a new, more complex software system. A respected, senior team member is openly resistant, frequently complaining that the old way was better and that the new system is inefficient. As their peer, what is the most constructive action to take?
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A
Report their negative attitude to the manager, as it could impact team morale.
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B
Agree with them that the old system was better to show empathy and build rapport.
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C
Offer to explore the new system with them, focusing on finding shortcuts or features that could make their work easier.
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D
Ignore their complaints, assuming they will eventually have to adapt to the new process.