PCV Disability Awareness 2

Question 1

What colour contrast requirements exist for handrails and grab poles on accessible PCVs?

Accepted Answer

They must contrast visually with the surrounding area to help partially sighted passengers identify them

Answer

PSVAR requires that handrails, grab poles, and other key features contrast visually with their surroundings. This helps partially sighted passengers identify them. The specific colour is not mandated, but the contrast must be clear and obvious.

Question 2

What is a 'tactile surface' on a PCV and why is it important?

Accepted Answer

A textured surface at the top and bottom of stairs or near exits to alert visually impaired passengers to a change in level

Answer

Tactile surfaces are textured areas installed at changes of level, such as the top and bottom of staircases on double-decker buses and near exits. They alert visually impaired passengers through touch (felt underfoot) that they are approaching steps or an exit.

Question 3

A passenger with a learning disability is confused about which stop to get off at. What should you do?

Accepted Answer

Speak to them calmly, use simple clear language, and offer to let them know when their stop is approaching

Answer

Drivers should be patient and understanding. Use simple, clear language without being condescending. Offer to alert them when their stop is approaching if possible. People with learning disabilities may need extra time to process information and may become anxious if rushed.

Question 4

What is the maximum gradient permitted for a wheelchair ramp on a PCV under PSVAR?

Accepted Answer

1 in 5 (20%)

Answer

PSVAR specifies that wheelchair ramps on PCVs should have a maximum gradient of approximately 1 in 5 (20%) when deployed. Steeper gradients make it difficult and unsafe for wheelchair users to board or alight, particularly for those propelling manually.

Question 5

How should a PCV driver assist a passenger who uses crutches or a walking stick?

Accepted Answer

Allow them extra time to board and alight, park close to the kerb, lower the bus if possible, and offer verbal guidance without physical contact unless requested

Answer

Allow extra time, park close to the kerb to minimise the step, use the kneeling facility if available, and offer verbal guidance. Do not grab or physically assist without asking first — some people prefer to manage independently. Always ask before providing physical assistance.

DVSA UK Driving Theory Practice Test

DVSA UK Driving Theory Practice Test

PCV Disability Awareness 2