LLN Writing Skills & Expression 2

Question 1

Which of the following is the best subject line for a professional email about a delayed order?

Accepted Answer

Update: Delay to Order #4521 - Estimated Arrival 15 May

Answer

A professional subject line is specific, informative, and appropriately worded. Option C clearly identifies the issue, order number, and expected resolution.

Question 2

A supervisor asks you to write a brief incident report. Which information is LEAST important to include?

Accepted Answer

Your personal opinion about who was at fault

Answer

Incident reports should be factual and objective. Personal opinions about fault are inappropriate and potentially legally problematic.

Question 3

Which sentence is the clearest and most direct?

Accepted Answer

If action is needed, it will be taken.

Answer

Option B is direct and uses plain language. Plain English is preferred in Australian workplace communication.

Question 4

You are writing a text message to your supervisor to say you will be 15 minutes late. Which is most appropriate?

Accepted Answer

Hi [Name], running 15 min late due to traffic. Will arrive by 9:15. Sorry for the inconvenience.

Answer

Even in a text message, clear and professional communication with your supervisor should include the reason, expected time, and an apology.

Question 5

Which sentence uses 'there', 'their', and 'they're' correctly?

Accepted Answer

They're going over there to get their tools.

Answer

'They're' = they are (contraction), 'there' = a place, 'their' = belonging to them. Option B uses all three correctly.

(LLN) Language Literacy and Numeracy Test Practice Test

(LLN) Language Literacy and Numeracy Test Practice Test

LLN Writing Skills & Expression 2