Lean Six Sigma Yellow Belt Certification FREE Lean Six Sigma Yellow Belt Certification Assessment Questions and Answers 2

Question 1

What does the acronym DMAIC stand for in Lean Six Sigma?

Accepted Answer

Define, Measure, Analyze, Improve, Control

Answer

DMAIC stands for Define, Measure, Analyze, Improve, and Control, which is the core improvement methodology in Six Sigma.

Question 2

Which Lean concept refers to any activity that consumes resources but creates no value for the customer?

Accepted Answer

Waste (Muda)

Answer

Muda is the Japanese term for waste, referring to activities that use resources without adding customer value.

Question 3

In a cause-and-effect diagram, what are the typical main categories used to organize potential causes?

Accepted Answer

Man, Machine, Method, Material, Measurement, Environment

Answer

The fishbone diagram traditionally uses the 6M categories to systematically organize potential root causes of a problem.

Question 4

What is the primary purpose of a SIPOC diagram in the Define phase?

Accepted Answer

To provide a high-level overview of a process including suppliers, inputs, process steps, outputs, and customers

Answer

A SIPOC diagram maps out Suppliers, Inputs, Process, Outputs, and Customers to give a high-level view of the process scope.

Question 5

Which of the following best describes the concept of 'Voice of the Customer' (VOC)?

Accepted Answer

A method for capturing customer requirements, expectations, and preferences

Answer

Voice of the Customer is a systematic approach to capturing what customers need and expect from a product or service.

Lean Six Sigma Yellow Belt Certification Practice Test