ISO 14001 Foundation Certification ISO 14001 Foundation Improvement and Corrective Action Questions and Answers 2

Question 1

Which ISO 14001 clause specifically addresses 'nonconformity and corrective action'?

Accepted Answer

Clause 10.2

Answer

Clause 10.2 of ISO 14001:2015 is dedicated to nonconformity and corrective action requirements.

Question 2

When a nonconformity is detected in an EMS, what is the FIRST required action according to ISO 14001?

Accepted Answer

React to the nonconformity and take action to control and correct it

Answer

ISO 14001 requires organizations to immediately react to the nonconformity and take action to control, correct, or deal with its consequences.

Question 3

After implementing a corrective action in an ISO 14001 EMS, what must the organization verify?

Accepted Answer

The effectiveness of the corrective action taken

Answer

ISO 14001 requires organizations to review the effectiveness of any corrective action taken to ensure the root cause has been addressed.

Question 4

In ISO 14001, which of the following best describes 'continual improvement'?

Accepted Answer

Recurring activity to enhance environmental performance

Answer

Continual improvement in ISO 14001 refers to a recurring activity that enhances environmental performance over time, not a single event.

Question 5

What does an organization retain as documented information when a nonconformity occurs under ISO 14001?

Accepted Answer

The nature of the nonconformity, actions taken, and results of corrective action

Answer

ISO 14001 Clause 10.2 requires retaining documented information describing the nonconformity, actions taken, and effectiveness of corrective actions.

ISO 14001 Foundation Certification Practice Test