FREE TSO Standard Operating Procedures (SOP) Questions and Answers

Question 1

A passenger presents a state-issued driver's license that expired 60 days ago. They do not have another form of acceptable identification. According to SOP, what is the TSO's correct course of action?

Accepted Answer

Refer the passenger to a Supervisory TSO (STSO) for identity verification procedures.

Answer

Standard Operating Procedure dictates that when a passenger does not have an acceptable form of identification, or if their ID is expired, they must undergo an identity verification process. This process is managed by a supervisor and involves collecting information to verify the passenger's identity. TSOs should not deny entry outright but escalate the situation to their supervisor.

Question 2

What is the primary objective of the Standard Operating Procedure for passenger divestment at the security checkpoint?

Accepted Answer

To provide clear, consistent instructions that facilitate an efficient and effective screening process.

Answer

The SOP for divestment is designed to give every passenger uniform, easy-to-understand instructions on what items to remove from their pockets and baggage for X-ray screening. This consistency helps prevent confusion, reduces the number of prohibited items sent through the X-ray, and leads to a more efficient and effective screening lane for everyone.

Question 3

A passenger alarms the Walk-Through Metal Detector (WTMD). After divesting a forgotten belt with a metal buckle, the passenger alarms the WTMD a second time. What is the standard next step in the screening process?

Accepted Answer

Direct the passenger to the Advanced Imaging Technology (AIT) scanner for screening.

Answer

SOP dictates that if a passenger alarms the WTMD twice, the next step is to use an alternate screening method. The primary alternate method is the Advanced Imaging Technology (AIT) scanner, if available. A pat-down would typically only occur if the AIT is unavailable or if the AIT detects an anomaly.

Question 4

Which of the following describes the correct SOP for screening a container with cremated remains?

Accepted Answer

The container must be screened by the X-ray system, and under no circumstances should it be opened.

Answer

The SOP for screening cremated remains requires them to pass through the X-ray system. To treat the remains with respect, TSOs are explicitly prohibited from opening the container, even if requested by the passenger. If the X-ray operator cannot clear the container, it will not be allowed into the sterile area.

Question 5

A TSO stationed at the travel document checkpoint (TDC) observes an individual push past other passengers and run through the screening checkpoint into the sterile area without any screening. According to SOP, what is the TSO's IMMEDIATE responsibility?

Accepted Answer

Immediately report the breach to a supervisor and/or airport control, while verbally alerting other TSOs.

Answer

In a security breach scenario, a TSO's immediate and primary responsibility is to report the breach to ensure a coordinated response from supervisors and law enforcement. TSOs are not law enforcement officers and should not attempt to physically apprehend a fleeing individual or abandon their assigned post, which could create an additional security vulnerability.

(TSO) Transportation Security Officer Certification Practice Test

(TSO) Transportation Security Officer Certification Practice Test

FREE TSO Standard Operating Procedures (SOP) Questions and Answers