FREE TSO Standard Operating Procedures (SOP) Questions and Answers

Question 1

A passenger presents a state-issued driver's license that expired 60 days ago. They do not have another form of acceptable identification. According to SOP, what is the TSO's correct course of action?

Accepted Answer

Refer the passenger to a Supervisory TSO (STSO) for identity verification procedures.

Answer

Deny the passenger entry to the security checkpoint immediately.

Answer

Allow the passenger to proceed with screening but mandate a full pat-down.

Answer

Instruct the passenger to return with a valid, unexpired ID or passport.

Question 2

What is the primary objective of the Standard Operating Procedure for passenger divestment at the security checkpoint?

Accepted Answer

To provide clear, consistent instructions that facilitate an efficient and effective screening process.

Answer

To minimize the number of bins used by each passenger to speed up the line.

Answer

To identify passengers who may require additional screening based on their behavior.

Answer

To ensure all electronic devices are powered off before X-ray screening.

Question 3

A passenger alarms the Walk-Through Metal Detector (WTMD). After divesting a forgotten belt with a metal buckle, the passenger alarms the WTMD a second time. What is the standard next step in the screening process?

Accepted Answer

Direct the passenger to the Advanced Imaging Technology (AIT) scanner for screening.

Answer

Perform a full pat-down of the passenger immediately.

Answer

Use a Hand-Held Metal Detector (HHMD) to find the source of the alarm while the passenger remains in the WTMD.

Answer

Ask the passenger to remove their shoes and walk through the WTMD a third time.

Question 4

Which of the following describes the correct SOP for screening a container with cremated remains?

Accepted Answer

The container must be screened by the X-ray system, and under no circumstances should it be opened.

Answer

The container is exempt from all screening out of respect for the deceased.

Answer

The TSO must open the container to visually inspect the contents and test for explosives.

Answer

The container must undergo Explosive Trace Detection (ETD) swabbing as the primary screening method.

Question 5

A TSO stationed at the travel document checkpoint (TDC) observes an individual push past other passengers and run through the screening checkpoint into the sterile area without any screening. According to SOP, what is the TSO's IMMEDIATE responsibility?

Accepted Answer

Immediately report the breach to a supervisor and/or airport control, while verbally alerting other TSOs.

Answer

Attempt to physically apprehend the individual before they get far.

Answer

Activate the nearest fire alarm to trigger an evacuation of the terminal.

Answer

Leave their post and give chase while using their radio to call for law enforcement.

Question 6

Which of the following is the correct procedure for handling a document marked as Sensitive Security Information (SSI)?

Accepted Answer

The document must be properly controlled and only shared with individuals who have a direct operational 'need to know'.

Answer

The document can be photographed with a personal cell phone for easier reference.

Answer

The document should be left on a podium for easy access by other TSOs on shift.

Answer

The document may be discussed openly with airline staff to coordinate security procedures.

A passenger presents a state-issued driver's license that expired 60 days ago.They do not have another form of acceptable identification.According to SOP, what is the TSO's correct course of action?

A passenger presents a state-issued driver's license that expired 60 days ago.
They do not have another form of acceptable identification.
According to SOP, what is the TSO's correct course of action?