A caregiver picks up a new prescription for an elderly patient. The pharmacy technician at the counter completes the sale and asks, "Do you have any questions for the pharmacist today?" The caregiver replies, "No, we're all set," and leaves. Which statement best describes the pharmacy's fulfillment of its patient counseling obligations under the Omnibus Budget Reconciliation Act of 1990 (OBRA '90)?
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A
The pharmacy's obligation was not met because the pharmacist must personally make the offer to counsel.
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B
The pharmacy's obligation was met because an offer to counsel was made and subsequently refused by the patient's agent.
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C
The pharmacy's obligation was not met because counseling is mandatory for all new prescriptions and cannot be refused.
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D
The pharmacy's obligation was met because the technician is a designated agent of the pharmacist for all non-clinical tasks.