An MLA/T receives a verbal request from a physician's office for a patient's recent lab results. According to Ontario's Personal Health Information Protection Act (PHIPA), which of the following is the most critical first step before releasing the information?
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A
Ask the requester for their name and the physician's license number.
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B
Verify the identity of the requester and their authority to receive the information.
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C
Immediately fax the results to the number provided by the caller.
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D
Inform the patient that their results have been requested by their physician's office.