Epic Skills Assessment Epic Skills Assessment Role-Based Scenario Problems Questions and Answers 2

Question 1

A nurse notices that a patient's medication list in Epic shows a duplicate order for the same antibiotic. What is the most appropriate first step?

Accepted Answer

Verify with the prescribing provider before administering

Answer

Duplicate medication orders require provider verification before any action to ensure patient safety and accurate documentation.

Question 2

During an Epic go-live, a registration clerk cannot find the correct insurance plan in the payor list. What should the clerk do?

Accepted Answer

Contact the help desk and document the issue in the patient record

Answer

Contacting the help desk ensures the correct plan is added while documenting the issue prevents revenue cycle delays.

Question 3

A physician is using Epic's In Basket and receives a patient message requesting a controlled substance refill. What workflow should the physician follow?

Accepted Answer

Review the patient's prescription history and PDMP before responding

Answer

Reviewing prescription history and the Prescription Drug Monitoring Program is required before authorizing any controlled substance refill.

Question 4

A medical assistant is rooming a patient and notices the problem list contains a resolved condition still marked as active. What is the correct action in Epic?

Accepted Answer

Change the status from active to resolved and document the date

Answer

Changing the status to resolved with a date maintains the clinical history while accurately reflecting the patient's current health.

Question 5

A billing specialist discovers that a charge was posted to the wrong encounter in Epic. What is the proper resolution workflow?

Accepted Answer

Void the charge and repost it to the correct encounter

Answer

Voiding and reposting ensures the charge audit trail remains intact while correcting the encounter association.

Epic Skills Assessment Practice Test

Epic Skills Assessment Practice Test

Epic Skills Assessment Epic Skills Assessment Role-Based Scenario Problems Questions and Answers 2