CSP CSP Technology & Data Management in Staffing 3

Question 1

What is 'candidate ghosting' in staffing, and how can technology help mitigate it?

Accepted Answer

When candidates stop responding after accepting an offer; mitigated by automated check-in workflows and timely communication tools

Answer

Candidate ghosting occurs when a placed or pending hire stops communicating; automated reminder workflows, SMS check-ins, and engagement tools can reduce this dropout risk.

Question 2

Which federal law regulates the use of E-Verify, the online employment eligibility verification system?

Accepted Answer

The Immigration Reform and Control Act (IRCA)

Answer

IRCA requires employers to verify the identity and employment authorization of all new hires, and E-Verify is a voluntary (sometimes mandatory) electronic tool built on IRCA compliance.

Question 3

What does 'requisition management' refer to in a staffing agency's workflow technology?

Accepted Answer

The process of receiving, tracking, and fulfilling client job orders from intake to fill

Answer

Requisition management encompasses the lifecycle of a client job order — from initial intake and approval through sourcing, submission, and final placement.

Question 4

What is the primary concern with using social media profiles in candidate screening from an equal employment opportunity standpoint?

Accepted Answer

Viewing profiles can reveal protected class information (race, religion, age), creating potential discrimination liability

Answer

Social media profiles often reveal protected characteristics; if a hiring decision is later challenged, prior knowledge of that information could be used as evidence of discriminatory intent.

Question 5

In staffing data governance, what is a 'retention policy' for candidate records?

Accepted Answer

A formal policy defining how long candidate data is stored before secure deletion or archiving

Answer

A data retention policy specifies the duration for which candidate records (applications, I-9s, background checks) are kept, balancing legal compliance with privacy obligations.

(CSP) Certified Staffing Professional Practice Test

(CSP) Certified Staffing Professional Practice Test

CSP CSP Technology & Data Management in Staffing 3