A community paramedic is visiting a patient with a known history of anxiety and depression. During the visit, the patient appears agitated, is pacing, and expresses feelings of hopelessness. Which of the following is the MOST appropriate initial action for the community paramedic?
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A
Immediately contact law enforcement for a psychiatric hold.
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B
Attempt to verbally de-escalate the situation by using a calm voice and active listening.
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C
Administer a prescribed PRN anxiolytic medication without further assessment.
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D
Advise the patient to 'just calm down' and focus on the positive aspects of their life.