CLA Order Fulfillment and Distribution

Question 1

What is order picking in a warehouse or distribution center?

Accepted Answer

The process of selecting and retrieving items from storage to fulfill a customer order

Answer

Order picking is the warehouse activity of locating and collecting specific items from storage locations to fill a customer's order.

Question 2

What is the difference between a distribution center (DC) and a warehouse?

Accepted Answer

A DC is focused on moving products quickly to customers, while a warehouse is primarily for long-term storage

Answer

A distribution center is designed for rapid throughput and order fulfillment, while a traditional warehouse focuses on longer-term product storage.

Question 3

What does 'pick, pack, and ship' describe?

Accepted Answer

The three sequential steps of retrieving items, packaging them, and sending them to the customer

Answer

Pick, pack, and ship describes the standard order fulfillment workflow: selecting items from storage, packaging them appropriately, and handing them off to a carrier.

Question 4

What is a pick list?

Accepted Answer

A document or system-generated instruction telling a picker which items to retrieve and where to find them

Answer

A pick list is an instruction document (paper or digital) that guides a warehouse associate through the storage locations and quantities needed to fill an order.

Question 5

What is the purpose of a packing slip included in an outbound shipment?

Accepted Answer

To list the contents of the shipment so the receiver can verify the order

Answer

A packing slip lists the items and quantities included in a shipment, allowing the recipient to verify that the correct products were received.

(CLA) Certified Logistics Associate Practice Test

(CLA) Certified Logistics Associate Practice Test

CLA Order Fulfillment and Distribution