CLA - Certified Logistics Associate Receiving and Storing Products Questions and Answers

Question 1

A logistics associate is receiving a shipment of 100 boxes. The packing slip indicates 100 boxes were shipped, but the associate only counts 98 boxes on the pallet. What is the MOST appropriate immediate action for the associate to take?

Accepted Answer

Note the shortage of 2 boxes on the Bill of Lading (BOL) before signing it.

Answer

The Bill of Lading (BOL) is the legal document that transfers the title of the goods from the shipper to the receiver. Any discrepancies, such as shortages or damages, must be noted on the BOL before it is signed. This creates a formal, legal record of the issue at the point of delivery, which is critical for filing a claim or resolving the discrepancy with the shipper or carrier.

Question 2

In a warehouse that stores perishable goods like food or pharmaceuticals, which inventory rotation method is MOST critical to follow to minimize waste?

Accepted Answer

FEFO (First-Expired, First-Out)

Answer

FEFO (First-Expired, First-Out) is the most critical method for perishable items. It ensures that products with the earliest expiration dates are used or shipped first, regardless of when they arrived. This directly minimizes spoilage and waste, ensuring product safety and quality. While FIFO (First-In, First-Out) is often used, it can lead to waste if a newer shipment has an earlier expiration date than an older one.

Question 3

Which of the following technologies allows for the simultaneous scanning of multiple items in a carton without requiring a direct line of sight?

Accepted Answer

Radio-Frequency Identification (RFID)

Answer

Radio-Frequency Identification (RFID) uses radio waves to read information stored on tags. Unlike barcodes, RFID readers do not need a direct line of sight to the tag and can read hundreds of tags simultaneously, making it highly efficient for receiving and counting inventory inside boxes or on pallets.

Question 4

An associate is using a forklift to place a heavy pallet on a rack. They notice the rack's load capacity label states a maximum of 2,500 lbs per level, but they estimate the pallet weighs close to 3,000 lbs. What should the associate do?

Accepted Answer

Do not place the pallet and immediately find a supervisor to report the issue.

Answer

Exceeding the stated load capacity of a racking system is extremely dangerous and can lead to a catastrophic collapse, risking injury and product damage. The only safe action is to stop, not place the load, and report the situation to a supervisor. The supervisor is responsible for determining the correct and safe procedure, which may involve verifying the weight, re-palletizing the load, or finding a suitable storage location with a higher capacity.

Question 5

What is the primary purpose of a packing slip that is included with an incoming shipment?

Accepted Answer

To provide a detailed list of the shipment's contents for the receiver to verify against the physical items.

Answer

A packing slip is a document from the shipper that itemizes the contents of a shipment, including SKUs and quantities. Its primary purpose during receiving is to be used as a checklist to verify that the items and quantities delivered physically match what the shipper sent, helping to ensure order accuracy.

(CLA) Certified Logistics Associate Practice Test

(CLA) Certified Logistics Associate Practice Test

CLA - Certified Logistics Associate Receiving and Storing Products Questions and Answers