Civil Service Supervisor Exam Labor Relations and Union Management 3

Question 1

An employee covered by a union agreement files both a grievance and an EEO complaint about the same incident. The supervisor should:

Accepted Answer

Treat both processes as separate and comply with the requirements of each

Answer

Grievance and EEO processes are legally distinct and run concurrently; refusing to process either is improper.

Question 2

A union proposes contract language that would limit management's ability to assign overtime. Under public sector labor law, management's typical response option is to:

Accepted Answer

Bargain over the proposal in good faith, asserting management rights positions as appropriate

Answer

Good faith bargaining requires engaging with union proposals, even on management-rights-adjacent subjects, while defending the agency's position.

Question 3

Which of the following best describes the role of an arbitrator in a public sector labor dispute?

Accepted Answer

A neutral third party who issues a binding decision on unresolved grievances

Answer

In grievance arbitration, a mutually selected neutral hears evidence from both sides and issues a binding decision interpreting the contract.

Question 4

A supervisor receives a notice that the union is requesting information about employee overtime records. The supervisor should:

Accepted Answer

Provide the relevant records in a timely manner, redacting only legally protected personal information

Answer

Unions have a statutory right to information necessary for bargaining and grievance processing; timely compliance is a good-faith obligation.

Question 5

The concept of 'past practice' in labor relations means that:

Accepted Answer

A consistent, longstanding, mutually accepted workplace practice may be enforceable even if not written in the contract

Answer

Arbitrators often enforce past practices as implied contract terms when they are clear, consistent, longstanding, and mutually recognized.

Civil Service Supervisor Exam Practice Test

Civil Service Supervisor Exam Practice Test

Civil Service Supervisor Exam Labor Relations and Union Management 3