A Six Sigma Black Belt is analyzing customer satisfaction scores (on a 1-10 scale) for three different service centers (A, B, C). The data is not normally distributed, and a test for equal variances has failed. Which non-parametric test is most appropriate to determine if there is a statistically significant difference in the median satisfaction scores among the three centers?
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A
ANOVA
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B
Mann-Whitney U Test
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C
Kruskal-Wallis Test
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D
1-sample Sign Test