Certified Six Sigma Black Belt Exam Certified Six Sigma Black Belt Advanced Hypothesis Testing Questions and Answers
A Six Sigma Black Belt is analyzing customer satisfaction scores (on a 1-10 scale) for three different service centers (A, B, C). The data is not normally distributed, and a test for equal variances has failed. Which non-parametric test is most appropriate to determine if there is a statistically significant difference in the median satisfaction scores among the three centers?