A fleet manager is implementing a new Fleet Management Information System (FMIS). To ensure the system meets organizational needs and achieves a high user adoption rate, which of the following is the most critical initial step?
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A
Migrating all historical data from the previous system.
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B
Negotiating the lowest possible price with the software vendor.
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C
Conducting a thorough needs analysis involving all key stakeholders.
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D
Scheduling end-user training sessions for all drivers and technicians.