OMVIC OMVIC Contracts and Consumer Rights 5

Question 1

Under OMVIC's regulations, which of the following add-on products must a dealer obtain explicit written consent from a consumer before including in the contract?

Accepted Answer

Extended warranties and protection packages

Answer

Optional add-ons like extended warranties and protection packages require explicit written consumer consent and cannot be added without agreement.

Question 2

A consumer discovers that the VIN on the vehicle they purchased was altered. Under OMVIC regulations, selling a vehicle with an altered VIN is classified as:

Accepted Answer

Fraudulent misrepresentation and a serious criminal and OMVIC violation

Answer

Selling a vehicle with an altered VIN constitutes fraud and a serious violation of both the Motor Vehicle Dealers Act and the Criminal Code.

Question 3

When a consumer requests a copy of the signed purchase contract, under OMVIC regulations the dealer must provide it:

Accepted Answer

Immediately at the time of signing

Answer

Dealers are required to provide the consumer with a copy of the signed contract immediately at the time of signing.

Question 4

A dealer's salesperson verbally promises free oil changes for life but does not include this in the written contract. Under Ontario contract law and OMVIC rules, this promise is:

Accepted Answer

Generally unenforceable unless documented in the written contract

Answer

Written contracts supersede verbal promises; any agreed-upon term must appear in the written contract to be reliably enforceable.

Question 5

Under OMVIC's code of ethics, a salesperson who knows a vehicle has been in a major accident must:

Accepted Answer

Disclose this proactively to the consumer before the sale

Answer

OMVIC's code of ethics requires dealers and salespersons to proactively disclose material facts, including accident history, without waiting to be asked.

OMVIC (Ontario Motor Vehicle Industry Council) Practice Test

OMVIC (Ontario Motor Vehicle Industry Council) Practice Test

OMVIC OMVIC Contracts and Consumer Rights 5