OMVIC Contracts and Consumer Rights Flashcards
7 cards from real OMVIC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 OMVIC Contracts and Consumer Rights flashcards as text
Under Ontario's Consumer Protection Act as it applies to vehicle sales, a consumer who purchased online or off-premises may have a right to cancel within how many days?
Answer: 7 days
Ontario's Consumer Protection Act provides a 7-day cooling-off period for contracts entered into online or away from the dealer's premises.
A dealer advertises a vehicle for $19,995 but when the consumer arrives, the dealer says the car was sold and offers a higher-priced alternative. OMVIC considers this to be:
Answer: Bait and switch advertising, which is prohibited
Advertising a vehicle the dealer cannot or will not sell in order to lure consumers to buy something else constitutes prohibited bait-and-switch advertising.
Which of the following must appear on every Ontario vehicle purchase contract by law?
Answer: The dealer's OMVIC registration number
Every Ontario vehicle purchase contract must display the dealer's OMVIC registration number, allowing consumers to verify the dealer is legally registered.
A consumer notices after taking delivery that the vehicle has frame damage that was not disclosed. Under OMVIC's rules, the consumer's strongest remedy is:
Answer: File a complaint with OMVIC and potentially rescind the contract
Non-disclosure of material defects like frame damage is a serious OMVIC violation, and consumers may file a complaint and seek contract rescission.
Under OMVIC regulations, a vehicle contract is considered complete and binding only when:
Answer: Both the consumer and the dealer's authorized representative have signed it
A binding vehicle contract requires signatures from both the consumer and an authorized representative of the dealership.
A dealer charges a consumer a $200 'documentation fee' not mentioned during negotiations. According to OMVIC's all-in pricing requirements, this fee is:
Answer: A violation if not included in the advertised price
Ontario's all-in pricing rule requires all fees (except HST and licensing) to be included in the advertised price; surprise documentation fees violate this rule.
A consumer wants to trade in a vehicle but discovers the dealer undervalued it after signing. Under OMVIC rules, can the dealer change the trade-in value after the contract is signed?
Answer: No, the agreed trade-in value in the signed contract is binding
Once a trade-in value is agreed upon and included in a signed contract, the dealer cannot unilaterally reduce it without the consumer's agreement.