Leadership & Team Management Flashcards

What is transformational leadership in OM practice?

Answer: Inspiring followers to exceed expectations through vision and empowerment

Transformational leadership inspires team members to transcend self-interest for collective goals through vision and empowerment.

What is emotional intelligence in OM leadership?

Answer: Recognizing and managing one's own emotions and those of others

Emotional intelligence includes self-awareness, self-regulation, motivation, empathy, and social skills for effective leadership.

What is effective delegation in OM management?

Answer: Assigning authority and tasks while maintaining accountability

Delegation assigns tasks and authority based on skills while the leader maintains ultimate accountability.

What is the purpose of performance feedback in OM?

Answer: Providing actionable information for improvement and growth

Effective feedback provides timely, specific information about strengths and development areas for continuous growth.

What is conflict resolution in OM leadership?

Answer: Addressing disagreements constructively to find acceptable solutions

Conflict resolution addresses disagreements promptly using listening, empathy, and collaborative problem-solving.

What is succession planning in OM management?

Answer: Developing internal talent for future key leadership positions

Succession planning identifies critical roles and develops internal candidates for organizational continuity.