Clerical Aptitude Flashcards
7 cards from real Ohio Civil Service Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Clerical Aptitude flashcards as text
A clerk must alphabetize files for 'St. Claire County,' 'Saint Bernard Hospital,' and 'Stanton Office Supply.' What is the correct order?
Answer: Saint Bernard, St. Claire, Stanton
When filing, 'Saint' and 'St.' are treated as 'Saint,' so all three are compared as: Saint Bernard, Saint Claire, Stanton.
Which of the following is an example of a cardinal number?
Answer: Twelve
Cardinal numbers express quantity (twelve), while ordinal numbers express rank or order (third, fifth, twenty-second).
An office receives invoices numbered sequentially. Invoice #1047 is missing from the files. The clerk should:
Answer: Create a placeholder noting the missing invoice
Best practice is to create a placeholder or out-card so anyone searching the files knows the invoice is missing and can locate it.
A clerk types the sentence: 'The meeting is schedled for friday at 3:00 p.m.' How many errors does this sentence contain?
Answer: 2
There are 2 errors: 'schedled' is misspelled (should be 'scheduled') and 'friday' should be capitalized.
A supervisor asks a clerk to 'copy this for the record.' What does this typically mean in an office setting?
Answer: Make a photocopy to retain as an official file copy
'For the record' means keeping an official copy, so the clerk should make a photocopy to file.
If a filing system uses the rule 'nothing comes before something,' how would 'Smith, J.' be filed relative to 'Smith, James'?
Answer: Smith, J. comes first
Under the 'nothing before something' rule, a shorter entry (J.) precedes a longer one (James) when identical up to that point.
A clerk must calculate the total pages photocopied: 45 pages × 4 copies each, plus 30 pages × 6 copies each. What is the total?
Answer: 360
(45 × 4) + (30 × 6) = 180 + 180 = 360 total pages copied.