OCPS Payroll System Implementation & Change Management 2

Question 1

Which risk is most critical to address when migrating historical payroll data to a new system?

Accepted Answer

Loss of prior-year W-2 and tax history records

Answer

Loss of historical W-2 and tax records can cause serious compliance failures, employee disputes, and IRS penalties, making it the highest-priority migration risk.

Question 2

A stakeholder communication plan during a payroll system implementation should include:

Accepted Answer

Who receives updates, what information they receive, and at what frequency

Answer

An effective communication plan identifies each stakeholder group, the relevant information they need, and the cadence for delivering updates throughout the project.

Question 3

When selecting a new payroll software vendor, a formal Request for Proposal (RFP) is used to:

Accepted Answer

Solicit and compare detailed proposals from multiple vendors against defined requirements

Answer

An RFP allows an organization to formally define its requirements and receive structured proposals from competing vendors for objective comparison.

Question 4

What is the purpose of a Roles and Responsibilities matrix (RACI chart) in a payroll implementation project?

Accepted Answer

To clarify who is Responsible, Accountable, Consulted, and Informed for each task

Answer

A RACI chart eliminates ambiguity by explicitly defining each team member's role — Responsible, Accountable, Consulted, or Informed — for every project task.

Question 5

Which approach to payroll system rollout deploys the new system to one department or location before expanding company-wide?

Accepted Answer

Phased rollout

Answer

A phased rollout limits initial exposure by launching in one area first, allowing issues to be resolved before broader deployment.

(OCPS) Online Certified Payroll Systems Certified Professional Practice Test

(OCPS) Online Certified Payroll Systems Certified Professional Practice Test

OCPS Payroll System Implementation & Change Management 2