OCPS Payroll System Implementation & Change Management

Question 1

When implementing a new payroll system, which phase should immediately follow the requirements-gathering phase?

Accepted Answer

System configuration and setup

Answer

User acceptance testing

Answer

Go-live data migration

Answer

Employee training rollout

Question 2

A parallel run in payroll system implementation refers to:

Accepted Answer

Processing payroll on both the old and new systems during a transition period to validate results

Answer

Running two payroll vendors simultaneously to compare pricing

Answer

Migrating employee data in parallel batches for speed

Answer

Conducting simultaneous training sessions for multiple departments

Question 3

Which document formally authorizes a payroll system implementation project to begin?

Accepted Answer

Project charter

Answer

System requirements specification

Answer

Data migration plan

Answer

Service level agreement

Question 4

Data cleansing prior to payroll system migration primarily aims to:

Accepted Answer

Remove duplicate, inaccurate, or incomplete employee records before transfer

Answer

Compress legacy data to reduce storage costs

Answer

Encrypt sensitive payroll data for compliance

Answer

Archive historical payroll records to a separate database

Question 5

Which change management model is most commonly applied to payroll system implementations to address employee resistance?

Accepted Answer

Kotter's 8-Step Change Model

Answer

Six Sigma DMAIC

Answer

Agile Scrum framework

Answer

ISO 9001 quality management

Question 6

A cutover plan in payroll implementation specifies:

Accepted Answer

Step-by-step tasks, owners, and timing for switching from the legacy to the new system

Answer

The vendor's pricing and licensing terms

Answer

The configuration settings for tax tables

Answer

Training schedules for HR personnel

Question 7

During user acceptance testing (UAT) of a new payroll system, who is primarily responsible for executing the test cases?

Accepted Answer

End users and payroll staff who will operate the system

Answer

The software vendor's QA team

Answer

External auditors

Answer

The implementation project manager