NZ Security Licence Professional Ethics and Standards

Question 1

What are the grounds for the PSPLA to refuse or cancel a Certificate of Approval in NZ?

Accepted Answer

Criminal convictions, being not a fit and proper person, mental health concerns affecting ability to work safely, or providing false information

Answer

The PSPLA can refuse or cancel a COA if the applicant has relevant criminal convictions, is not a fit and proper person (character assessment), has mental health conditions affecting their ability to work safely, has provided false or misleading information, or is not entitled to work in NZ.

Question 2

Under NZ security industry standards, what is the guard's obligation regarding confidentiality?

Accepted Answer

Maintain confidentiality of all client information, site security details, and personal information obtained during duties

Answer

NZ security guards must maintain strict confidentiality regarding all client information, security systems and procedures, alarm codes, access arrangements, and any personal information about individuals they encounter during their duties.

Question 3

What professional standards does the NZ PSPPI Act 2010 set for security personnel conduct?

Accepted Answer

Act honestly and professionally, avoid conflicts of interest, maintain required qualifications, wear identification, and comply with all relevant laws

Answer

The PSPPI Act and associated regulations require NZ security personnel to: act honestly and professionally, avoid conflicts of interest, maintain their COA and any required qualifications, wear identification while on duty, and comply with all NZ laws in performing their duties.

Question 4

In NZ, what are the legal consequences of a security guard committing assault while on duty?

Accepted Answer

Criminal prosecution for assault (up to 3 years imprisonment for common assault or more for serious assault), civil liability, and loss of their COA

Answer

A NZ security guard who commits assault faces criminal prosecution (common assault carries up to 1 year imprisonment; more serious assault charges carry up to 3-14 years), civil liability for damages, disciplinary action from their employer, and cancellation of their COA by the PSPLA.

Question 5

What training is mandatory for obtaining a Certificate of Approval in NZ?

Accepted Answer

Completion of approved mandatory training covering legal knowledge, conflict management, communication, and health and safety (NZQA unit standards)

Answer

To obtain a COA in NZ, applicants must complete mandatory training covering NZQA unit standards in: legal powers and responsibilities, conflict management, communication skills, first aid, and health and safety. Training must be completed through an approved provider.

NZ Security Licence Practice Test

NZ Security Licence Practice Test

NZ Security Licence Professional Ethics and Standards