NZ Security Licence Crowd Control and Event Security

Question 1

Under the NZ PSPPI Act 2010, what is the definition of a 'crowd controller' (bouncer)?

Accepted Answer

A person who monitors or controls the behaviour of people at licensed premises, entertainment events, or other venues

Answer

Any person who stands at the door of a bar

Answer

A police officer assigned to crowd management

Answer

A volunteer who helps at community events

Question 2

In NZ, what factors should a crowd controller consider when assessing a patron's level of intoxication?

Accepted Answer

Speech patterns, coordination, behaviour, eye focus, body odour of alcohol, and overall demeanour

Answer

Only whether the person can walk in a straight line

Answer

Only the number of drinks the person has consumed

Answer

Intoxication assessment is not part of a crowd controller's role

Question 3

What is the NZ crowd controller's role regarding the Sale and Supply of Alcohol Act 2012?

Accepted Answer

Support the duty manager in preventing intoxicated persons from entering or remaining on premises and ensuring minors do not access alcohol

Answer

Serve alcohol to patrons at the bar

Answer

Take over the duty manager's responsibilities when they are on break

Answer

The Sale and Supply of Alcohol Act does not apply to crowd controllers

Question 4

In NZ event security, what is the purpose of a security operations plan?

Accepted Answer

A comprehensive plan covering risk assessment, staffing, communication, access control, emergency procedures, and incident management for the event

Answer

A simple list of security guard names and shift times

Answer

A marketing document for the security company

Answer

An optional document only needed for events over 10,000 people

Question 5

Under NZ law, what is the crowd controller's responsibility regarding underage patrons at licensed premises?

Accepted Answer

Check identification of anyone who appears to be under 25, using only approved forms of ID, and deny entry to restricted areas for anyone under 18

Answer

Allow entry to anyone who claims to be over 18 without checking ID

Answer

Only check ID if specifically asked to by the duty manager

Answer

Underage access is solely the duty manager's responsibility

Question 6

What is the recommended crowd-to-security ratio for a NZ event with alcohol service?

Accepted Answer

Typically 1 security guard per 100 patrons, but this varies based on risk assessment, venue type, event type, and alcohol availability

Answer

1 security guard per 500 patrons is always sufficient

Answer

No specific ratio exists — one guard per event is enough

Answer

10 guards per 100 patrons for maximum safety