NZ Security Licence Crowd Control and Event Security

Question 1

Under the NZ PSPPI Act 2010, what is the definition of a 'crowd controller' (bouncer)?

Accepted Answer

A person who monitors or controls the behaviour of people at licensed premises, entertainment events, or other venues

Answer

Under the PSPPI Act 2010, a crowd controller is defined as a person whose duties include monitoring or controlling the behaviour of persons at or near licensed premises, entertainment events, or other places of public gathering. They must hold a COA.

Question 2

In NZ, what factors should a crowd controller consider when assessing a patron's level of intoxication?

Accepted Answer

Speech patterns, coordination, behaviour, eye focus, body odour of alcohol, and overall demeanour

Answer

NZ crowd controllers should assess multiple indicators: slurred speech, unsteady balance, aggressive or inappropriate behaviour, glazed or unfocused eyes, smell of alcohol, repetitive or confused conversation, and overall demeanour. No single sign is definitive.

Question 3

What is the NZ crowd controller's role regarding the Sale and Supply of Alcohol Act 2012?

Accepted Answer

Support the duty manager in preventing intoxicated persons from entering or remaining on premises and ensuring minors do not access alcohol

Answer

NZ crowd controllers support the duty manager by preventing obviously intoxicated persons from entering, assisting in managing intoxicated patrons inside, and helping ensure minors do not access restricted or supervised areas of licensed premises.

Question 4

In NZ event security, what is the purpose of a security operations plan?

Accepted Answer

A comprehensive plan covering risk assessment, staffing, communication, access control, emergency procedures, and incident management for the event

Answer

A security operations plan is a comprehensive document covering: risk assessment, security staffing levels and deployment, communication systems, access control procedures, emergency response plans, incident management protocols, and coordination with police and emergency services.

Question 5

Under NZ law, what is the crowd controller's responsibility regarding underage patrons at licensed premises?

Accepted Answer

Check identification of anyone who appears to be under 25, using only approved forms of ID, and deny entry to restricted areas for anyone under 18

Answer

NZ crowd controllers should check ID of anyone who appears to be under 25 (the 'Challenge 25' approach), accept only approved forms of ID (NZ driver licence, passport, Kiwi Access Card, or overseas passport), and deny entry to restricted areas for anyone under 18.

NZ Security Licence Practice Test

NZ Security Licence Practice Test

NZ Security Licence Crowd Control and Event Security