NYC Information Ordering and Rules 2

Question 1

A supervisor receives four incident reports filed at the following times: 9:15 AM, 8:50 AM, 10:02 AM, and 9:45 AM. In what order should they be logged chronologically?

Accepted Answer

8:50 AM, 9:15 AM, 9:45 AM, 10:02 AM

Answer

Chronological order means earliest to latest: 8:50 AM, 9:15 AM, 9:45 AM, 10:02 AM.

Question 2

Agency policy states: 'All grievances must be submitted in writing within 10 business days of the incident.' An employee experiences an incident on Monday, March 3. What is the LAST day they may submit a grievance (assuming no holidays)?

Accepted Answer

Monday, March 17

Answer

Counting 10 business days from March 3 (not including March 3 itself) lands on Monday, March 17.

Question 3

A clerk must file documents using the following priority rule: Urgent items first, then Standard items, then Routine items. Within each category, items are filed oldest to newest. Which sequence is correct for: Urgent-Jan 5, Routine-Jan 2, Standard-Jan 8, Urgent-Jan 3?

Accepted Answer

Urgent-Jan 3, Urgent-Jan 5, Standard-Jan 8, Routine-Jan 2

Answer

Urgent items (Jan 3 before Jan 5) come first, then Standard (Jan 8), then Routine (Jan 2).

Question 4

According to procedure, an officer must notify a supervisor BEFORE taking any of the following actions EXCEPT:

Accepted Answer

Completing routine paperwork at their desk

Answer

Routine paperwork is a standard duty that does not require prior supervisor notification under typical civil service procedure.

Question 5

Rule: 'Applications missing a signature, date, OR required attachment are considered incomplete.' Which application is COMPLETE?

Accepted Answer

Signed, dated, with all attachments included

Answer

All three elements — signature, date, and all required attachments — must be present for an application to be complete.

NYC - Civil Service Exam Practice Test

NYC - Civil Service Exam Practice Test

NYC Information Ordering and Rules 2