NYC Civil Service Information Ordering and Visualization Questions and Answers

Question 1

A report summarizing overtime hours from January to February for three city departments contains the following data: The Department of Sanitation (DSNY) increased from 1,500 to 1,900 hours. The Parks Department increased from 800 to 1,250 hours. The Department of Transportation (DOT) increased from 1,600 to 1,700 hours. Which of the following statements is the most accurate conclusion from this data?

Accepted Answer

The DOT had the smallest percentage increase in overtime hours.

Answer

To determine the correct answer, you must calculate both the absolute and percentage changes. Parks had the largest absolute increase (450 hours). DSNY had the most hours in Feb (1900). The percentage increases were: DSNY (400/1500 ≈ 27%), Parks (450/800 ≈ 56%), and DOT (100/1600 = 6.25%). Therefore, the DOT had the smallest percentage increase.

Question 2

The following are four phases of a new public park development project. Arrange them in the most logical chronological order from first to last.
1. A final design is approved by the review board.
2. Architectural drafts are created.
3. Construction bids are solicited from contractors.
4. Community feedback sessions are held.

Accepted Answer

4, 2, 1, 3

Answer

The logical project flow begins with gathering input (4. Community feedback). Based on that feedback, initial designs are drawn up (2. Architectural drafts). These drafts must then be officially accepted (1. Final design approval). Only after a design is approved can the city seek companies to build it (3. Solicit construction bids).

Question 3

A city agency's procedure for handling public inquiries is as follows: When an inquiry is received, it is first categorized by a clerk as either 'Standard' or 'Complex'. Standard inquiries are forwarded directly to the relevant department. Complex inquiries are sent to a senior analyst for review. If the senior analyst determines the inquiry requires multi-agency input, it is escalated to the Inter-Agency Task Force. Otherwise, the senior analyst drafts the response. An inquiry is received regarding zoning laws for a property that borders two different community districts. Based on the procedure, what is the most appropriate next step?

Accepted Answer

Categorize it as 'Complex' and send it to a senior analyst.

Answer

The inquiry involves two districts, implying it may require multi-agency input and is not a 'Standard' request. According to the procedure, non-standard inquiries are categorized as 'Complex' and sent to a senior analyst. It is the analyst's role, not the clerk's, to decide if it needs to be escalated further to the Task Force.

Question 4

A description of a pie chart for an agency's budget is provided: 'Personnel Salaries' makes up exactly half the budget. 'Infrastructure Maintenance' is the second-largest slice. 'Vehicle Fleet' and 'Public Outreach' are smaller, equal-sized slices. The smallest slice is 'Administrative Supplies'. Based on this description, which of the following statements MUST be true?

Accepted Answer

The combined cost of 'Personnel Salaries' and 'Administrative Supplies' is more than 50% of the budget.

Answer

'Personnel Salaries' is exactly 50%. 'Administrative Supplies', although the smallest slice, must represent a value greater than zero. Therefore, adding any other category's cost to the 50% from salaries will result in a total greater than 50%. The other statements are possible but are not guaranteed by the information given.

Question 5

An employee must follow a set procedure to file a monthly travel reimbursement report. The four main steps are listed below in a jumbled order. What is the correct sequence for the employee to follow?
1. Obtain the required approval signature from a direct supervisor.
2. Submit the completed form and all documentation to the finance department.
3. Fill out all sections of the official reimbursement form (TR-105).
4. Neatly attach all original, itemized receipts to the back of the form.

Accepted Answer

3, 4, 1, 2

Answer

The logical process is to first document the expenses by filling out the form (3). Then, provide proof by attaching receipts (4). With the form complete and documented, it can be presented for verification and approval (1). The final step is to submit the fully approved package for processing (2).

NYC - Civil Service Exam Practice Test

NYC - Civil Service Exam Practice Test

NYC Civil Service Information Ordering and Visualization Questions and Answers