NYC Civil Service Information Ordering and Visualization Questions and Answers

Question 1

A report summarizing overtime hours from January to February for three city departments contains the following data: The Department of Sanitation (DSNY) increased from 1,500 to 1,900 hours.
The Parks Department increased from 800 to 1,250 hours.
The Department of Transportation (DOT) increased from 1,600 to 1,700 hours.
Which of the following statements is the most accurate conclusion from this data?

Accepted Answer

The DOT had the smallest percentage increase in overtime hours.

Answer

The DSNY had the largest absolute increase in overtime hours.

Answer

The Parks Department logged the most overtime hours in February.

Answer

All departments increased their overtime hours by more than 25%.

Question 2

The following are four phases of a new public park development project. Arrange them in the most logical chronological order from first to last.
1. A final design is approved by the review board.
2. Architectural drafts are created.
3. Construction bids are solicited from contractors.
4. Community feedback sessions are held.

Accepted Answer

4, 2, 1, 3

Answer

2, 1, 4, 3

Answer

3, 1, 2, 4

Answer

4, 1, 2, 3

Question 3

A city agency's procedure for handling public inquiries is as follows: When an inquiry is received, it is first categorized by a clerk as either 'Standard' or 'Complex'. Standard inquiries are forwarded directly to the relevant department. Complex inquiries are sent to a senior analyst for review. If the senior analyst determines the inquiry requires multi-agency input, it is escalated to the Inter-Agency Task Force. Otherwise, the senior analyst drafts the response. An inquiry is received regarding zoning laws for a property that borders two different community districts. Based on the procedure, what is the most appropriate next step?

Accepted Answer

Categorize it as 'Complex' and send it to a senior analyst.

Answer

Send it directly to the Inter-Agency Task Force.

Answer

Forward it to both departments simultaneously.

Answer

Return it to the sender as unanswerable.

Question 4

A description of a pie chart for an agency's budget is provided: 'Personnel Salaries' makes up exactly half the budget. 'Infrastructure Maintenance' is the second-largest slice. 'Vehicle Fleet' and 'Public Outreach' are smaller, equal-sized slices. The smallest slice is 'Administrative Supplies'. Based on this description, which of the following statements MUST be true?

Accepted Answer

The combined cost of 'Personnel Salaries' and 'Administrative Supplies' is more than 50% of the budget.

Answer

The combined cost of 'Vehicle Fleet' and 'Public Outreach' is less than 'Infrastructure Maintenance'.

Answer

'Infrastructure Maintenance' accounts for more than 25% of the budget.

Answer

'Personnel Salaries' costs more than all other categories combined.

Question 5

An employee must follow a set procedure to file a monthly travel reimbursement report. The four main steps are listed below in a jumbled order. What is the correct sequence for the employee to follow?
1. Obtain the required approval signature from a direct supervisor.
2. Submit the completed form and all documentation to the finance department.
3. Fill out all sections of the official reimbursement form (TR-105).
4. Neatly attach all original, itemized receipts to the back of the form.

Accepted Answer

3, 4, 1, 2

Answer

4, 3, 1, 2

Answer

1, 3, 4, 2

Answer

3, 1, 4, 2

Question 6

An internal memo describes a city government's organizational structure: The Administration for Children's Services (ACS) is an agency that oversees multiple divisions. One of these is the Division of Family Court Legal Services (FCLS). Within FCLS, there are different units, one of which is the Manhattan Borough Office. Which of the following correctly represents the organizational hierarchy described, from the highest level to the most specific?

Accepted Answer

Administration for Children's Services -> Division of Family Court Legal Services -> Manhattan Borough Office

Answer

Division of Family Court Legal Services -> Manhattan Borough Office -> Administration for Children's Services

Answer

Manhattan Borough Office -> Division of Family Court Legal Services -> Administration for Children's Services

Answer

Division of Family Court Legal Services -> Administration for Children's Services -> Manhattan Borough Office